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EZ
EZIYAWAY Solutions (Pty) Ltd
Help Desk & Answers

Frequently Asked Questions

Find clarity on how our website development packages work, how to redeem hotspot vouchers, and how our Spot the Ball draws are audited.

In our Spot the Ball competitions, an authentic match photograph is presented where the actual football has been digitally removed. Participants use their judgment and skill to click exactly where they calculate the center of the ball to be. At the competition close, an independent panel of sports experts audits the official coordinates, and the entry closest in millimeters wins the guaranteed cash prize.
1. Connect your device to the Wi-Fi network named "Eziyaway_Free_Zone" or "Eziyaway_Hotspot".
2. The captive login screen will automatically pop up.
3. Enter your purchased voucher PIN (obtained via our website or at our Setsing internet café).
4. Click "Connect" and enjoy uncapped high-speed internet immediately.
We partner with Paystack South Africa to process Visa cards, Mastercards, Capitec Pay, Instant EFT, and SnapScan. In addition, walk-in customers at our Phuthaditjhaba shop can pay via cash or card machine.
Our Starter Presence package is typically delivered within 3 to 5 business days. The Business Pro package takes 7 to 10 business days, while full e-commerce stores take 14 to 21 business days including payment gateway testing and inventory setup.