Privacy Policy

Effective Date: March 8, 2026

Welcome to the Attendance Register App, developed and maintained by Eziyaway Solutions. Protecting your privacy and personal information is a priority for us. This Privacy Policy explains how we collect, use, and protect the information of learners, teachers, and administrators using our app.

1. Information We Collect

We collect information necessary to provide and improve the Attendance Register App. This includes:

• Personal Information: Names, grades, class assignments, learner IDs, staff information.
• Attendance Data: Daily attendance logs, timestamps, and group schedules.
• Device & Usage Data: Device type, OS version, app usage statistics, crash reports, and performance metrics.
• Support Data: Information submitted when contacting customer support or providing feedback.

2. How We Use Information

The information collected is used to:

• Maintain accurate attendance records for learners and staff.
• Provide reports and summaries to school administrators and educators.
• Enhance app performance, fix bugs, and implement new features.
• Send important notifications regarding app updates, maintenance, or security alerts.
• Respond to inquiries and provide customer support.
• Comply with applicable laws and regulatory requirements.

3. Data Retention

We retain personal and attendance data only as long as necessary to provide services or comply with legal obligations. Schools and institutions using the Attendance Register App are responsible for the duration of data storage for learner and staff records.

4. Data Sharing and Disclosure

We respect your privacy and do not sell personal information. We may share data in the following limited circumstances:

• With school administrators and authorized staff for the purpose of managing attendance and reports.
• With service providers or contractors that perform services on our behalf, such as cloud hosting and analytics providers.
• When required by law, regulation, or legal process.
• To protect the rights, safety, or property of our users or the public.

5. Security Measures

We implement technical and administrative measures to protect data against unauthorized access, alteration, disclosure, or destruction, including:

• Encrypted connections for data transfer.
• Regular software updates and security patches.
• Access controls to limit who can view or manage user data.
• Regular monitoring for suspicious activity.

6. Cookies and Analytics

We may use cookies, device identifiers, or analytics tools to improve app performance and understand usage patterns. This data is anonymized and used for improving user experience, troubleshooting issues, and planning feature improvements.

7. User Rights

Users have the following rights regarding their personal information:

• Access: Request a copy of personal data we hold.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request removal of personal information, where legally permissible.
• Restriction: Limit how personal information is processed under certain circumstances.

8. Children’s Privacy

The Attendance Register App is designed for use by schools and learners. We do not knowingly collect data directly from children under the age of 13 without parental consent. Parents or guardians can contact us to request information or deletion of their child’s data.

9. Third-Party Services

Our app may use third-party services such as cloud hosting, analytics, or authentication providers. These providers are contractually obligated to handle your information securely and only for the purposes we specify.

10. International Data Transfers

For schools operating internationally, data may be stored and processed in regions outside your country. We ensure compliance with relevant data protection laws when transferring data internationally.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Users will be notified of material changes via the app or email communications.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

Eziyaway Solutions
Email: info@eziyaway.co.za

By using the Attendance Register App, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.

Thank you for trusting Eziyaway Solutions with your data.